Privacy Policy

- concerning client’s personal data (including GREENCELL.GLOBAL online shop)-
and
- shipment recipient from GREENCELL.GLOBAL online shop-



1. Who we are and how you can find us

We are CSG S.A. company from Cracow and we are administrating your personal data. Our office is located in Cracow, 33 Kalwaryjska street. You could always contact us via e-mail support@greencell.global or by phone +44 870 495 8021.

2. Why we need your personal data

If you are one of our clients (including GREENCELL.GLOBAL online shop), we use your data to perform our agreement and for tax purposes.

The law basis behind it is Article 6, paragraph 1, indent 1b of the GDPR (processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; ) and Article 6, paragraph 1, indent 1c of GDPR (processing is necessary for compliance with a legal obligation to which the controller is subject)

Moreover, the law basis behind your data processing is Article 6, paragraph 1, indent 1f (processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child). In case of any dispute, this legitimate interest ensure us the possibility to reveal the agreement between us and prove that we have perform it properly.

If you are GREENCELL.GLOBAL online shop customer, on the basis of legitimate interest we are also processing your activity on our website what includes:

- at the moment you are visiting our shop, we read unique installation number of the browser you are using to send you push messages (get-signal). We are not connecting this with the rest of your personal data
- we also install cookies on your browser to show you for some time our advertisements

If we get your additional consent, we can also use your data for marketing purposes (sending you information about special offers, other marketing messages and ask you to give your opinion about us on Trustpilot where you need to leave your e-mail address)

You can always withdraw your consent (with no impact on legitimate data processing done before withdrawal) by unchecking corresponding box in your account settings.

If you are the person who will pick up the order bought by the GREENCELL.GLOBAL online shop customer (sometimes, clients indicate a family member, neighbour, doorkeeper, employee or their client – in case of drop-shipping), your data processing is based on Article 6, paragraph 1, indent 1f - legitimate administrator's interests. This legitimate administrator’s interest is our willing to fulfil the contract between us and our customer, who indicates you as the recipient. In good faith, we assume, that the client before providing us with your data has agreed it with you, or it is a part of your duties. We assume that data processing, as describe here, is consistent with the purpose our client’s possessed the data form you.

3. Which data we are processing

We are processing clients’ data listed below:

1. in case of billing – data necessary for issuing the bill,
2. in case of invoice settlement – data necessary for the invoice settlement,
sometimes also:
3. contact details necessary for contract performance (correspondence address, e-mail address, phone number),
4. data necessary for your guarantee rights.

For online shop customers we process:

1. name and surname,
2. company name,
3. login,
4. phone number,
5. e-mail address,
6. living address ,
7. company address,
8. delivery address,
9. your purchase history,
10. unique browser installation number,
11. in case of billing – data necessary for issuing the bill,
12. for VAT invoice all required data,
additionally also:
13. data necessary for your guarantee rights and online claim processing (managing and access to your online shop account).

We process recipients data:

1. name and surname,
2. delivery address,
3. phone number.

4. To whom we reveal your data

If you are our client (also GREENCELL.GLOBAL online shop), your data, in required range, are revealed to authorised governmental institutions (such as tax institutions).

Your data are also processed in information system placed in so-called public computing cloud – Google Cloud (provided by Google LLC, Google Ireland Limited and Google Asia Pacific Pte. Ltd.). We have also taken advantage of possibility provided by its regulation (https://cloud.google.com/terms/data-processing-terms#6-data-security-security-compliance-audits) to ensure that your data will not be transferred to third countries.

Moreover, we will pass your data to Advena.pl Sp. z o.o. [Ltd.] located in Cracow which takes care about our accounting. We have a special agreement securing your data from transferring into third countries.

The data may be also passed to the courier company which will deliver your order, or to the payment service provider if you chose this kind of payment.

The recipient’s data are also processed in information system placed in so-called public computing cloud – Google Cloud (provided by Google LLC, Google Ireland Limited and Google Asia Pacific Pte. Ltd.). We have also taken advantage of possibility provided by its regulation (https://cloud.google.com/terms/data-processing-terms#6-data-security-security-compliance-audits) to ensure that your data will not be transferred to third countries.

Moreover, we will pass the data to Advena.pl Sp. z o.o. [Ltd.] located in Cracow which takes care about our accounting. We have a special agreement securing your data from transferring into third countries.

The data may be also passed to the courier company which will deliver the order.

5. How long will we process your data

As our client, customer of GREENCELL.GLOBAL online shop or the recipient, please be aware that we will process your data as long as it is required by tax law, which means — according to present Polish law regulations — up to five fiscal years. As you probably know, five fiscal years may be six or even seven calendar years.

Of course, if we are cooperating with you continuously (e.g. managing your account in our GREENCELL.GLOBAL online shop) some of your data might be constantly processed.

6. How could you execute your rights

We do our best to make you satisfied with our cooperation. Remember, that you have rights to influence the way we are processing your data and, in some cases, you could stop it. These rights are as follows:

right to access your data (regulated by Article 15 GDPR)

Read more

right to rectification (regulated by Article 16 GDPR)

Read more

right to erasure (regulated by Article 17 GDPR)

Read more

right to restriction of processing (regulated by Article 18 GDPR)

Read more

right to object (regulated by Article 21 GDPR)

Read more

right to data portability (regulated by Article 20 GDPR)

Read more

To benefit from any rights described above, please contact us via e-mail, to the address by which we contacted you or this: support@greencell.global
You can also contact us for this purpose by phone: +44 870 495 8021

7. Right to lodge a complaint with a supervisory authority

According to the article 77, your have a right to lodge a complaint to supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place where the alleged infringement was committed, if you think that the processing of personal data concerning you violates the laws of GDPR.

8. Is the provision of data necessary to conclude an agreement with us

If you are our client or GREENCELL.GLOBAL online shop customer, we collect your personal data primary to conclude and perform contract. Part of your data is essential to implement obligations that consequent from legal provisions (Tax regulations, accounting regulations). Failure to provide your personal data, unfortunately, makes it impossible to conclude and execute the contract.

9. From where do we get your personal data

The personal data of our clients and customers of GREENCELL.GLOBAL, are collected from clients themselves.

Personal data of recipients are sourced only from clients of our online shop GREENCELL.GLOBAL, which were appointed by specific persons, as recipients of bought items.

10. Automated individual decision-making and profiling

We do not automatically process your data and do not profile them, as understood in GDPR.