We are CSG S.A. company from Cracow and we are administrating your personal data. Our office is located in Cracow, 33 Kalwaryjska street. You could always contact us via e-mail [email protected] or by phone +44 870 495 8021.
If you are one of our clients (including GREENCELL.GLOBAL online shop), we use your data to perform our agreement and for tax purposes.
The law basis behind it is Article 6, paragraph 1, indent 1b of the GDPR (processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; ) and Article 6, paragraph 1, indent 1c of GDPR (processing is necessary for compliance with a legal obligation to which the controller is subject)
Moreover, the law basis behind your data processing is Article 6, paragraph 1, indent 1f (processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child). In case of any dispute, this legitimate interest ensure us the possibility to reveal the agreement between us and prove that we have perform it properly.
If you are GREENCELL.GLOBAL online shop customer, on the basis of legitimate interest we are also processing your activity on our website what includes:
- at the moment you are visiting our shop, we read unique installation number of the browser you are using to send you push messages (get-signal). We are not connecting this with the rest of your personal data
- we also install cookies on your browser to show you for some time our advertisements
If we get your additional consent, we can also use your data for marketing purposes (sending you information about special offers, other marketing messages and ask you to give your opinion about us on Trustpilot where you need to leave your e-mail address)
You can always withdraw your consent (with no impact on legitimate data processing done before withdrawal) by unchecking corresponding box in your account settings.
If you are the person who will pick up the order bought by the GREENCELL.GLOBAL online shop customer (sometimes, clients indicate a family member, neighbour, doorkeeper, employee or their client – in case of drop-shipping), your data processing is based on Article 6, paragraph 1, indent 1f - legitimate administrator's interests. This legitimate administrator’s interest is our willing to fulfil the contract between us and our customer, who indicates you as the recipient. In good faith, we assume, that the client before providing us with your data has agreed it with you, or it is a part of your duties. We assume that data processing, as describe here, is consistent with the purpose our client’s possessed the data form you.
Where you consent to receive marketing content from us at the email address you have provided, your personal data will be processed on the basis of Article 6(1)(a) of the DPA based on your informed and voluntary consent, and on the basis of Article 6(1)(f) of the DPA based on our legitimate interest as an Administrator where we target you with content tailored to your interests.
We are processing clients’ data listed below:
1. in case of billing – data necessary for issuing the bill,
2. in case of invoice settlement – data necessary for the invoice settlement,
3. contact details necessary for contract performance (correspondence address, e-mail address, phone number),
4. data necessary for your guarantee rights.
For online shop customers we process:
1. name and surname,
2. company name,
4. phone number,
5. e-mail address,
6. living address ,
7. company address,
8. delivery address,
9. your purchase history,
10. unique browser installation number,
11. in case of billing – data necessary for issuing the bill,
12. for VAT invoice all required data,
13. data necessary for your guarantee rights and online claim processing (managing and access to your online shop account).
We process recipients data:
1. name and surname,
2. delivery address,
3. phone number.
We process the following personal data of users who have opted in to receive marketing content:
2. Email address.
If you are our client (also GREENCELL.GLOBAL online shop), your data, in required range, are revealed to authorised governmental institutions (such as tax institutions).
Your data are also processed in information system placed in so-called public computing cloud – Google Cloud (provided by Google LLC, Google Ireland Limited and Google Asia Pacific Pte. Ltd.). We have also taken advantage of possibility provided by its regulation (https://cloud.google.com/terms/data-processing-terms#6-data-security-security-compliance-audits) to ensure that your data will not be transferred to third countries.
Moreover, we will pass your data to Advena.pl Sp. z o.o. [Ltd.] located in Cracow which takes care about our accounting. We have a special agreement securing your data from transferring into third countries.
The data may be also passed to the courier company which will deliver your order, or to the payment service provider if you chose this kind of payment.
The recipient’s data are also processed in information system placed in so-called public computing cloud – Google Cloud (provided by Google LLC, Google Ireland Limited and Google Asia Pacific Pte. Ltd.). We have also taken advantage of possibility provided by its regulation (https://cloud.google.com/terms/data-processing-terms#6-data-security-security-compliance-audits) to ensure that your data will not be transferred to third countries.
Moreover, we will pass the data to Advena.pl Sp. z o.o. [Ltd.] located in Cracow which takes care about our accounting. We have a special agreement securing your data from transferring into third countries.
The data may be also passed to the courier company which will deliver the order.
As our client, customer of GREENCELL.GLOBAL online shop or the recipient, please be aware that we will process your data as long as it is required by tax law, which means — according to present Polish law regulations — up to five fiscal years. As you probably know, five fiscal years may be six or even seven calendar years.
Of course, if we are cooperating with you continuously (e.g. managing your account in our GREENCELL.GLOBAL online shop) some of your data might be constantly processed.
We will process your personal data in relation to your consent for marketing communications until you withdraw the consent you have given us. The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.
We do our best to make you satisfied with our cooperation. Remember, that you have rights to influence the way we are processing your data and, in some cases, you could stop it. These rights are as follows:right to access your data (regulated by Article 15 GDPR)
Right of access by the data subject
1. The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and where that is the case, access to the personal data and the following information:
a) the purposes of the processing;
b) the categories of personal data concerned;
c) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
f) the right to lodge a complaint with a supervisory authority;
g) where the personal data are not collected from the data subject, any available information as to their source;
h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
2. Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 relating to the transfer.
3. The controller shall provide a copy of the personal data undergoing processing. For any further copies requested by the data subject, the controller may charge a reasonable fee based on administrative costs. Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information shall be provided in a commonly used electronic form.
4. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
Right to rectification
The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Right to erasure ('right to be forgotten')
1. The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b) the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2), and where there is no other legal ground for the processing;
c) the data subject objects to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2);
d) the personal data have been unlawfully processed;
e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1).
2. Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
3. Paragraphs 1 and 2 shall not apply to the extent that processing is necessary:
a) for exercising the right of freedom of expression and information;
b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
c) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3);
d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
e) for the establishment, exercise or defence of legal claims.
Right to restriction of processing
1. The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies:
a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;
d) the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject.
2. Where processing has been restricted under paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
3. A data subject who has obtained restriction of processing pursuant to paragraph 1 shall be informed by the controller before the restriction of processing is lifted.
Right to object
1. The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
2. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing.
3. Where the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
4. At the latest at the time of the first communication with the data subject, the right referred to in paragraphs 1 and 2 shall be explicitly brought to the attention of the data subject and shall be presented clearly and separately from any other information.
5. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.
6. Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), the data subject, on grounds relating to his or her particular situation, shall have the right to object to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
Right to data portability
1. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:
a) the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1); and
b) the processing is carried out by automated means.
2. In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
3. The exercise of the right referred to in paragraph 1 of this Article shall be without prejudice to Article 17. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
4. The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of others.
To benefit from any rights described above, please contact us via e-mail, to the address by which we contacted you or this: [email protected]
You can also contact us for this purpose by phone: +44 870 495 8021
According to the article 77, your have a right to lodge a complaint to supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place where the alleged infringement was committed, if you think that the processing of personal data concerning you violates the laws of GDPR.
If you are our client or GREENCELL.GLOBAL online shop customer, we collect your personal data primary to conclude and perform contract. Part of your data is essential to implement obligations that consequent from legal provisions (Tax regulations, accounting regulations). Failure to provide your personal data, unfortunately, makes it impossible to conclude and execute the contract.
The personal data of our clients and customers of GREENCELL.GLOBAL, are collected from clients themselves.
Personal data of recipients are sourced only from clients of our online shop GREENCELL.GLOBAL, which were appointed by specific persons, as recipients of bought items.
We do not automatically process your data and do not profile them, as understood in GDPR.