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Warranty / Warranty Information

Select a product category to see the warranty period

For Laptop
Guarantee period
12 Months / months
For power tools
Guarantee period
12 Months / months
To the phone
Guarantee period
12 Months / months
To the Camera
Guarantee period
12 Months / months
To the Vacuum Cleaner
Guarantee period
12 Months / months
To the bike
Guarantee period
12 Months / months
Akumlatory AGM
Guarantee period
24 Months / months
Akumlatory LiFePO4
Guarantee period
12 Months / months
Akumlatory AA i AAA
Guarantee period
12 Months / months
Hearing aids
Guarantee period
12 Months / months
CR battery
Guarantee period
12 Months / months
Other Batteries
Guarantee period
12 Months / months
Laptop power supplies
Guarantee period
24 - 36 Months / months
Chargers for power tools
Guarantee period
24 Months / months
Electric bike chargers
Guarantee period
24 Months / months
Camera chargers
Guarantee period
24 Months / months
Tablet chargers
Guarantee period
24 Months / months
Chargers for AA and AAA batteries
Guarantee period
24 Months / months
Phone chargers
Guarantee period
24 Months / months
Other Chargers
Guarantee period
24 Months / months
Power Banks
Guarantee period
12 Months / months
UPS
Guarantee period
24 Months / months
Akumlatory AGM
Guarantee period
24 Months / months
Converters
Guarantee period
24 Months / months
Converters PRO
Guarantee period
12 Months / months
For electric cars
Guarantee period
24 Months / months
E-bike batteries
Guarantee period
12 Months / months
E-bike chargers
Guarantee period
24 Months / months
Charge Controllers
Guarantee period
24 Months / months
Solar panels
Guarantee period
12 Months / months
Solar converters
Guarantee period
24 Months / months
Peripherals
Guarantee period
24 Months / months
LCD displays
Guarantee period
24 Months / months
Protective glasses
Guarantee period
6 Months / months
Kable USB
Guarantee period
24 Months / months
HDMI cables
Guarantee period
24 Months / months

Terms of warranty

Attention: The warranty conditions can be found in the product manuals that come with each product.General warranty conditions.

Complaint

We do everything to ensure that the products we offer are of the highest quality. We want the purchased products to work flawlessly throughout the entire period of use. However, in the event of faults, we launch the complaint procedures referred to in the following points at the customer's request. We provide technical support at the telephone number +48 12 444 6247 and via electronic means (e-mail address: [email protected]).

How to make a complaint:

  1. Notify us about the defect preferably by e-mail or in writing. We encourage you to fill it in here complaint form
  2. Describe the defect in detail and your expectations for considering the complaint.
  3. Pack the product safely, the original packaging is best.
  4. We encourage you to join the package complaint form. This will facilitate the identification of the order and speed up the entire procedure.
  5. We encourage you to attach a proof of purchase - e.g. a receipt / VAT invoice.
  6. Send the package safely packed to the following address:

Panattoni park 3 - Green Cell

ul. second-lieutenant Mieczysław Majdzik 15, doc 36

32-050 Skawina